
All cancellations and rescheduling must be made at least THREE (Open) business days prior to your appointment, no later than 4:30pm. Please note Fridays, weekends as well as holidays are NOT counted as business days.
For example, a Tuesday appointment MUST be cancelled by the preceding WEDNESDAY before we close at4:30pm. All missed or cancelled appointments not adhering to this established guideline will result in FULL CHARGE to your credit card on file for your reserved one hour appointment with NO credit****
For NEW PATIENTS: Cancellation/Rescheduling Policy: *** All cancellations and rescheduling must be made at least FIVE (Open) business days prior to your appointment, no later than 4:30pm. Please note Fridays, weekends as well as holidays are NOT counted as business days.
For example, a Tuesday appointment MUST be cancelled by MONDAY of the previous week by 4:30pm. All missed or cancelled appointments not adhering to this established guideline will result in FULL CHARGE to your credit card on file for your reserved one hour appointment with NO credit****
We appreciate your understanding as this policy allows us to offer open slots to other clients on our waiting list who may be in urgent need of an appointment.
Hours Monday-Thursday 9:30am – 4:00pm
***PLEASE NOTE WE ARE CLOSED FRIDAYS AND ALL WEEKENDS. MESSAGES AND EMAILS SENT AFTER 4PM ON THURSDAY WILL BE RETURNED ON THE FOLLOWING MONDAY*****
